Ahmed Khan Malik

Karachi has witnessed a steady rise in tech-driven enterprise, which is fast shifting towards artificial intelligence (AI) for robust growth.

According to local industry experts, the shift toward AI was initially gradual but has now picked up momentum as global demand for intelligent digital solutions has grown.

“Many firms in Karachi are no longer limiting themselves to traditional software services; they are embracing machine learning, data analytics, natural language processing, and automation to meet the evolving needs of clients worldwide,” Mudasir Durrani, an IT expert, told WealthPK.

From small startups in co-working spaces to established software houses in the city’s technology parks, AI adoption is reshaping the way businesses operate and compete, he added.

Durrani said that software houses in Karachi’s IT corridors are incorporating AI into areas such as predictive analytics, customer support, and fintech. “Startups focused on e-commerce and logistics are leveraging AI-powered algorithms to forecast consumer demand, manage inventories, and optimise delivery routes. Similarly, financial technology firms are using AI tools to detect fraud, enhance security, and provide personalised banking experiences,” he said.

“AI is no longer just a buzzword for us — it has become an essential part of our product development,” Durrani said. “Global clients expect intelligent solutions, and by integrating AI, we can provide not just code, but innovation.” The IT expert said that this transformation has also fuelled job creation for skilled professionals.

While traditional programming remains important, there is now growing demand for data scientists, AI engineers, and specialists in machine learning frameworks, he noted. Training institutes in Karachi are reporting higher enrollments for AI-related courses, indicating that the workforce is preparing to meet this new demand.

“Karachi’s startup ecosystem has been particularly dynamic in embracing AI. Young entrepreneurs are experimenting with chatbots, virtual assistants, and recommendation engines to improve customer engagement. Health-tech startups are using AI for early disease detection and telemedicine platforms, making healthcare more accessible to the city’s vast population,” Bilal Hussain, an expert on startup sector, said.

Talking to WealthPK, he said that several incubators and accelerators in Karachi are also encouraging AI-focused innovation. “Programmes backed by universities and private investors are offering mentorship and seed funding to entrepreneurs who want to integrate AI into their business models. This has created a supportive environment for innovation, allowing startups to test ideas, attract funding, and scale faster,” he said.

Despite the promising growth, these two experts said that challenges remain in the form of infrastructure limitations, such as inconsistent internet connectivity and high operational costs, often slowing down progress. Moreover, many firms face difficulties in accessing high-quality data, which is crucial for effective AI implementation.

Another concern is the shortage of senior-level AI talent. “While younger professionals are entering the field, the industry still requires more experienced experts who can lead large-scale projects,” said Durrani, the IT expert, adding that to address this, collaborations between universities and the private sector are being encouraged, with joint research initiatives and skill development programmes underway.

He said that if supported by consistent policies, better infrastructure, and investment in education, Karachi could emerge as a regional hub for AI innovation in South Asia.

Credit: INP-WealthPk