Islamabad Electric Supply Company (IESCO) has said its newly launched “Apna Meter – Apni Reading [Power Smart] app is rapidly gaining popularity among consumers, marking a major step toward the government’s vision of digitalization and transparency in the power sector.Chief Executive Officer (CEO) IESCO Engineer Khalid Mahmood said the initiative, introduced under the directives of the Federal Government and the Ministry of Energy, enables consumers to directly participate in the billing process, said a press release.

By using this digital mobile application, esteemed IESCO consumers can take their own meter reading on the specified date and send it to the relevant SDO offices, which will ensure timely and 100 percent accurate meter reading, he added.He said the digital platform not only eliminates meter-reading-related complaints but also strengthens consumer confidence in the company’s service delivery. “The increasing number of downloads clearly reflects that consumers are finding the application beneficial,” he added.

The CEO has instructed all field officers and staff to actively guide consumers about the downloading procedure, usage, and benefits of this mobile application. The Iesco chief executive said that consumers can download the Power Smart app from Google Play Store or Apple Store. Furthermore, a comprehensive awareness campaign is also being run for consumers on IESCO’s social media pages.

Credit: Independent News Pakistan (INP)